About TrustMark

What does the Trustmark badge cover?

rustmark traders are contractors that have joined the TrustMark scheme which has been set up to safeguard the interests of the consumer who may be trying to select a quality approved tradesperson to carry out work in their home. Exor, under the TrustMark umbrella, provides a list of assessed and approved contractors to work on domestic properties. This means that domestic purchasers can ‘buy with confidence’ as we can offer a list of companies that have met the standards of the scheme, and have been checked for the following:

• Technical competence in their particular trade checked by 'on site ' assessments
• That they offer clear details of the work being to be undertaken to include specification, materials to be used, price, payment method and timescale
• Compliance with the law on health, safety and waste disposal issues
• That the company are financially sound and have adequate public liability insurance
• That the company offer assistance with building control issues
• That they offer the opportunity to purchase of insurance to cover ceasing to trade, defective workmanship. This insurance is provided, when prepayment forms part of the contract
• A complaints process that is supported by a low cost complaints resolution service in the event of the contractor being unable to resolve the complaint satisfactorily

What type of suppliers are covered by the Trustmark Scheme?

Trustmark Scheme contractors work in the following trades:

• General Builders
• Kitchen Specialists
• Plumbers
• Drain Maintenance and Repair
• Timber Treatment
• Garden Landscapers
• Carpenters & Joiners
• ECO Systems
• Leadwork Specialists
• Glaziers
• Bathroom Specialists
• Heating Engineers
• Damp, Timber & Underground  Waterproofing Contractors
• Plastering
• Fencing Installers
• Bedroom Specialists
• Specialist Services
• Floor Covering Installers
• Conservatory Erectors
• Roofers
• Drain Installation
• Electricians
• Driveways and Patios (Hardscaping)
• Painters and Decorators
• Security Engineers
• Tilers